This privacy policy sets out how Coastal VA Estates LLC uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2024
GDPR Compliance:
This Site is intended solely for individuals residing outside of the territory of the European Union. By accessing and using this Site, you hereby agree and represent either (i) you are not a resident of the European Union, or (ii) if you are a resident of the European Union, that you hereby provide express consent to any personal information which may be collected from you by this Site, including, but not limited to, first name, last name, email address, phone number, physical address, IP address, and social media accounts and information. In no event shall any user cause this Site to collect personal information of any individual residing in the European Union without first obtaining the express consent of such individual.
TCPA & Registration Terms:
By registering on this website, you expressly consent to receive calls, emails, and SMS text messages
from Coastal VA Estates LLC regarding webinar registrations, webinar reminders,
appointment confirmations, home buyer education,
real estate consultations, and related services.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchase.
Terms & Conditions:
By accessing this website, you are agreeing to the terms of use
.
For Everyone, Especially Our Canadian Friends:
(CASL) If you wish to register on this website you are giving expressed consent for us to email, call, and text message you. If you do not wish for this type of communication please do not register.
What we collect:
We collect information voluntarily provided during the registration process, which may include name, email address, city, state, phone number, website, IP address, and other information you choose to provide.
What we do with the information:
We use this information to pass along to an agent to help you find a property. You will be contacted by email, text, or phone using this information. Upon registration, your information may be shared with authorized service providers solely as necessary to provide requested services and communications.
Internal record keeping:
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests. We may share information with service providers solely for the purpose of delivering requested services. Mobile opt-in data and consent information will never be shared with third parties for marketing or promotional purposes. We will never sell your information.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
If you wish to opt-out of contact you can click on the unsubscribe link at the bottom of any email correspondence. To stop receiving SMS messages, reply STOP to any message. To receive assistance, reply HELP.
Virginia Consumer Privacy Act Compliance:
We adopt this notice to comply with the Virginia Consumer Data Protection Act (VCDPA). Any terms defined in the VCDPA have the same meaning when used in this section.
Collection of Personal Information:
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal data”).
Under the Virginia Consumer Data Protection Act (VCDPA), personal data does not include publicly available information from government records, or de-identified, anonymous, or aggregated consumer data.
In particular, within the last twelve months, we have collected the following categories of personal data:
Identifiers: Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or phone number.
Customer Records Information: Such as signatures, physical characteristics, business details, or financial/payment information provided directly for service enrollment.
Commercial Information: Such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Similar Network Activity: Such as browsing history, search history, and information regarding your interaction with our website, funnels, landing pages, or advertisements.
Inferences: Drawn from any of the information identified above to create a profile reflecting your preferences, characteristics, and behavioral trends to optimize our workflows and offerings.
We gather these categories of personal data directly from you when you register to use our services, fill out web forms, or submit inquiries, and indirectly from you as you interact with our website. However, please note that you may always choose to visit our website anonymously.
SMS Communications:
By providing your mobile phone number and expressly opting in, you consent to receive SMS text messages
from Coastal VA Estates LLC regarding:
• Webinar registrations and reminders
• Home buyer education updates
• Appointment confirmations and reminders
• Real estate consultation follow-ups
• Customer service communications
Message frequency varies based on your interaction with our services, webinar registrations, appointments, and information requests.
Message and data rates may apply.
Reply STOP at any time to opt out of SMS communications.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Use of Personal Information:
We may use or disclose the personal data we collect for one or more of the following purposes:
Service Delivery: To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to purchase a service or set up an account, we will use that data to process your payments, facilitate setup, and manage your account.
Customer Support: To provide you with ongoing support, respond to inquiries, investigate and address your concerns, and monitor and improve our client responses.
Personalization & Optimization: To personalize your website or landing page experience and to deliver content, product, or service offerings relevant to your interests, including targeted offers through our site and third-party sites.
Security & Fraud Prevention: To create, maintain, customize, and secure your account with us, as well as to detect, prevent, and mitigate transactional fraud or security incidents.
Product & System Development: For internal testing, research, analysis, and development to improve our website, automation workflows, and overall service offerings.
Legal Compliance: To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations as described to you when collecting your personal data, or as otherwise set forth in the Virginia Consumer Data Protection Act (VCDPA).
We will not collect additional categories of personal data or use the personal data we collected for materially different, unrelated, or incompatible purposes without providing you with prior notice.
Sharing Personal Information:
We may share your personal data with service providers (acting as data processors) solely for the purpose of delivering requested services. When we disclose personal data to a service provider for a legitimate business purpose, we enter into a binding contract. This contract describes the business purpose, requires the recipient to maintain strict confidentiality, and prohibits them from using your personal data for any purpose except performing the explicit services outlined in the contract.
In accordance with the Virginia Consumer Data Protection Act (VCDPA), third parties who process your personal data are contractually prohibited from selling or further distributing your data unless you have received explicit notice and an opportunity to opt out. We share your personal data strictly with our authorized service providers.
In the preceding twelve months, we have disclosed the following categories of personal data for a business purpose:
Identifiers (such as names, email addresses, and phone numbers)
Customer Records Information (such as account profiles or contact history)
Commercial Information (such as transaction records or services requested)
Internet or Similar Network Activity (such as website interactions or funnel engagement)
Inferences drawn from other personal data to optimize our services
The only category of third parties with whom we share your personal data is our direct service providers.
Sale of personal information:
In the preceding twelve months, we have not sold personal information.
Your Rights and Choices:
If you are a Virginia resident, you have the right to request that we honor the following choices regarding your personal data:
Right to Confirm and Access: You have the right to confirm whether we are processing your personal data and to access that specific personal data.
Right to Correct: You have the right to request that we correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Right to Delete: You have the right to request the deletion of personal data provided by you or obtained about you.
Right to Data Portability: You have the right to obtain a digital copy of the personal data you previously provided to us in a portable, technically feasible, and readily usable format.
Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of:
Targeted advertising.
The sale of personal data.
Profiling in furtherance of decisions that produce legal or similarly significant effects.
How to Exercise Your Rights:
To exercise any of these rights, please submit a verifiable request to us by emailing us at [email protected]
We will respond to your request within 45 days of receipt. If reasonably necessary due to the complexity or volume of requests, we may extend this response period by an additional 45 days, but we will notify you within the initial 45-day window to explain the extension. We provide this information free of charge up to twice annually per consumer.
Right to Appeal:
If we decline to take action on your data privacy request, we will notify you of our decision and the justification for it within 45 days. If you disagree with our decision, you have the right to appeal. You may initiate an appeal by replying directly to our decision notification or emailing [email protected] with the subject line "Privacy Request Appeal."
Within 60 days of receiving your appeal, we will respond in writing with our decision and an explanation.
Access to Specific Information and Data Portability Rights:
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve months. Once we receive and confirm your verifiable consumer request, we will disclose to you: (a) the categories of personal information we collected about you; (b) the categories of sources of the personal information we collected about you; (c) our business or commercial purpose for collecting or disclosing your personal information; (d) the categories of third parties with whom we share your personal information; (e) the specific pieces of personal information we collected about you (this is also called a data portability request); (f) if we disclosed your personal information for a business purpose we will provide the personal information categories that each recipient received.
Deletion Request Rights:
You have the right to request that we delete any of your personal data that we collected from you and retained, subject to certain exceptions. Once we have received and confirmed your verifiable request, we will delete (and direct our service providers to delete) your personal data from our records, unless an exception applies.
We may deny your deletion request if retaining the data is necessary for us or our service providers to:
Complete Transactions & Contracts: Complete the transaction for which we collected the personal data, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Security & Fraud Prevention: Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debugging & Repair: Debug products or services to identify and repair errors that impair existing, intended functionality within our systems and workflows.
Free Speech & Legal Rights: Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Research in the Public Interest: Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the deletion of the data would likely render impossible or seriously impair the research's achievement (provided you previously gave informed consent).
Internal & Expected Uses: Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Legal Compliance: Comply with an existing legal obligation or judicial mandate.
Compatible Internal Use: Make other internal and lawful uses of that data that are entirely compatible with the context in which you originally provided it.
Exercising Access, Data Portability, and Deletion Rights:
Only you, or an authorized agent legally permitted to act on your behalf, may make a verifiable consumer request related to your personal data. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please submit proof of written authorization along with the request.You may make a verifiable consumer request for access or data portability free of charge up to twice within a 12-month period.
To protect your privacy, your request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal data if we cannot verify your identity or your authority to make the request, and confirm that the personal data relates to you. Making a verifiable request does not require you to create an account with us. We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority.
Pursuant to applicable data security standards under the Virginia Consumer Data Protection Act (VCDPA), we will never directly disclose exceptionally sensitive personal pieces of information (such as bank account numbers or passwords) via a data portability request; instead, any requests involving that data will be processed through our standard secure deletion or confirmation protocols.
Response Timing and Format:
We use our best efforts to respond to verifiable consumer requests within forty-five days of its receipt. If we require more time, up to ninety days, we will inform you of the reason and the extension period in writing. We will deliver our written response by mail or electronically, at your option.
Any disclosure we provide will only cover the twelve-month period preceding the receipt of a verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another without hindrance, specifically in a portable document format sent through your account or the e-mail address provided.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights:
We do not sell your personal data for monetary consideration. If at any time we modify our practices and decide to sell your personal data, we will provide you with explicit notice beforehand pursuant to the Virginia Consumer Data Protection Act (VCDPA), and we will provide a clear, accessible mechanism for you to exercise your right to opt out of any such sales.
Business Information:
Coastal VA Estates LLC
1360 Battleford Dr Virginia Beach, VA 23464
Phone: +1 757-933-3163
Non-Discrimination:
We will not discriminate against you for exercising any of your rights under the Virginia Consumer Data Protection Act (VCDPA). Unless explicitly permitted by the VCDPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you with a different level or quality of goods or services.
Suggest that you may receive a different price, rate, level, or quality of goods or services.
However, nothing in this section prohibits us from offering a different price, rate, level, quality, or selection of goods or services if the offering is reasonably related to your voluntary participation in a bona fide loyalty, rewards, premium features, discount, or club program. Any incentive program we offer will contain clear terms describing the material aspects of the program, and participation requires your voluntary opt-in, which may be revoked at any time.